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Standard shipping is UPS Ground.  Delivery generally can be expected within one to two business days for most items.  Special items may require longer lead times.  Larger order may ship via LTL (Less Than Truckload) shipping.  When orders are shipped via LTL, pricing includes standard dock delivery.  Extra charges may apply if a lift gate is required for delivery.

Orders placed before 2:00 P.M. Central Standard Time (CST) will be shipped the same day, from the closest of our national distribution centers to minimize shipping charges.  Please note: this may result in your receiving portions of your order at different times, if more than one item was ordered.

Returns of unopened products are accepted within 90 days of purchase.  Returns are limited to stock items.  All returns must be sent to our main distribution center, the address of which is below:

Paper Rolls Plus
17501 West 98th Street
# 35 – 47
Lenexa, KS 66215